Terms & Conditions

Effective Date:

May 23, 2025

Last Updated:

May 23, 2025

Welcome to CallReview AI. Please read these Terms and Conditions (“Terms”) carefully before using our website, platform, or services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not access or use the Service.

1. Company Information

CallReview AI is a product owned and operated by CallReview AI LLC, located at 254 Chapman Road, Newark, DE 29702, USA.

2. Use of Service

CallReview AI provides a software platform that analyzes and summarizes Zoom calls using AI to generate insights for sales professionals and teams.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use complies with all applicable laws and regulations.

3. User Eligibility

You must be at least 18 years old to use the Service. If you are using the Service on behalf of a company, you represent that you are authorized to bind that company to these Terms.

4. Subscriptions and Billing

CallReview AI operates on a monthly subscription model. By subscribing, you authorize us to charge your payment method on a recurring monthly basis. You may cancel your subscription at any time. If canceled, your access will continue through the end of your current billing period.

5. Refund Policy

We offer a flexible refund policy. You may request a refund for the current billing month at any time by contacting us at

[email protected]. Refunds are not guaranteed but will be reviewed in good faith.

6. Prohibited Use

You agree not to:

Upload or transmit any personally identifiable information (PII) or sensitive data via call transcripts or integrations.Use the AI-generated summaries, chat interface, or insights for misleading, harmful, or illegal purposes.Reverse engineer, scrape, or tamper with any part of the Service.Attempt unauthorized access to systems or data.

Violation of these restrictions may result in immediate termination of your access.

7. Privacy Policy

Your use of the Service is also governed by our Privacy Policy which explains how we collect, use, and protect your data.

8. Intellectual Property

All content, features, and functionality of the Service—including AI outputs, designs, text, graphics, and software—are the exclusive property of CallReview AI or its licensors.

9. Termination

We reserve the right to suspend or terminate your access to the Service at our sole discretion, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful.

10. Modifications to Terms

We may revise these Terms at any time. Continued use of the Service after such changes means you accept the new Terms.

11. Contact

For questions or concerns about these Terms, please contact:

Jake Hare
Email:

[email protected]
CallReview AI, 254 Chapman Road, Newark, DE 29702