Privacy Policy

Call Review AI LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.callreview.ai and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
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1. Information We Collect
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We collect information in the following ways:
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‍a. Personal Information
When you sign up for our services, create an account, or subscribe to our mailing list, we may collect the following personal information:

Name
Email address
Phone number
Payment information
Company name and details
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‍b. Automatically Collected Information
When you visit our website or use our services, we automatically collect certain information, including:

IP address
Browser type
Device information
Operating system
Pages visited
and time spent on siteReferring URLs
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‍c. Call Data
As part of our service, we may collect and analyze call recordings to provide insights to sales teams. These calls may include both personal and non-personal information, depending on the participants. We process these recordings in compliance with applicable laws.

2. How We Use Your Information

We may use the information we collect in the following ways:

To provide, operate, and maintain our servicesTo process transactions and send related information, such as purchase confirmations and invoices

To improve, personalize, and expand our services

To communicate with you, including customer service and support

To send you marketing and promotional materials (you can opt out at any time)To analyze usage trends and improve our website and servicesTo comply with legal obligations

3. Sharing of Information

We do not share your personal information with third parties except in the following circumstances:

‍Service Providers:

We may share information with third-party vendors and service providers who perform services on our behalf (e.g., payment processors, cloud storage providers).

‍Legal Requirements:

We may disclose your information if required by law, in response to legal requests, or to protect our rights, privacy, safety, or property.

‍Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to a successor entity.

4. Data Security

We take the security of your data seriously. We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Data Rights

Depending on your location, you may have the following rights with respect to your personal data:

‍Access: You can request a copy of the personal data we hold about you.

‍Correction: You can request to correct inaccurate information.

‍Deletion: You can request that we delete your personal information.

‍Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

‍Opt-Out of Marketing:

You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails.
T
o exercise any of these rights, please contact us at support@callreview.ai.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy unless otherwise required by law. Call recordings and other service-related data are retained according to our data retention policies, which will be communicated to users as part of the service.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 16, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. If we make significant changes, we will notify you via email or through our website. Your continued use of our services after such modifications constitutes your acknowledgment of the changes and consent to the updated policy.

10. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

Call Review AI LLC
support@callreview.ai